Diabetic care was started in a tin-shed building at Segun Bagicha. The motto of Dr Ibrahim was `no diabetic patients should die untreated, unfed or unemployed even if she/he is poor'. So, he committed to give primary care to the diabetic patients free of cost irrespective of socio-economic, racial or religious status. Even rich patients were not allowed to buy the primary diabetic care, but they could donate money to the association. The resources and fund was raised through motivation programs.
It is to be noted that, there were no indoor facilities initially at Segun Bagicha. Patients in need of hospitalization were sent to other hospitals. In the beginning of 70's few short-stay beds were established to take care of the serious patients.
Dr M Ibrahim was very much aware about the quality of the service provided to the patients. He used to address the patients by saying that `we are grateful to you for giving us the opportunity to serve'. He also motivated other doctors to serve the patients with empathy. He included social welfare, health education, nutritional education and rehabilitation in the diabetes healthcare delivery system.