Software technical writers make user guides, setup instructions, instruction manuals, online training material, release notes, new feature documents, how-to guides, and quick reference articles
Producing high-quality documentation that is appropriate for its intended audience
Plans, writes, and performs other development tasks for complex documentation deliverables and projects.
Develops and documents application process workflows for assigned features.
Has an intricate understanding of the features of the software product(s). Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications.
Continually and proactively gather information from software developers, designers, and product managers about new features and upcoming product changes
Write accurate, organized, consistent content from scratch, including software diagrams, entity-relationship diagrams, and data library documents
Collaborate cross-functionally to align product documentation with other forms of customer enablement content
Monitors defect tracking for documentation defects; responds promptly to correct or reassign errors and report the outcome.
Mentors and trains less experienced writers in technical communication skills.
Follows best practices for documentation user experience and quality assurance and finds ways to incorporate those practices throughout the department.
Prepares special reports and knowledge shares.
Shows leadership skills by working as a Team Lead, project lead, or a recognized resource in a technical documentation capacity.
Keeps the release coordinator informed of progress or is a release coordinator and manages projects to completion.
Working with internal teams on product and documentation requirements
Monitors defect tracking for documentation defects; responds promptly to correct or reassign errors and report the outcome.
Qualifications
Bachelor’s in computer science engineering from any reputed University of Bangladesh.
Experience Requirement
At least 3 year(s)
The applicants should have experience in the following area(s): Technical Writer/ Manual Writer