Enterprise Solutions & Service Specialist Engineer

বাংলালিংক Dhaka

New 1 year, 1 month ago

Responsibility

  • Manage OSS (NOC/ITSM) software development and implementation project activities for multiple projects from initiation to rollout.
  • Managing the deployment and integration of OSS applications with network management systems.
  • Conduct technical review or demonstration sessions with SW Vendors to assess the products and suppliers' capability to ensure right solution.
  • Collaborating with SI engineers and stakeholders to identify and resolve network performance, availability, and capacity issues.
  • Develop, maintain, implement, and enforce ITIL based processes for incident, problem and change management.
  • Professionally maintain all software and updates regularly to address the performance, bug fixation, audit requirement etc.
  • Analyze and test programs and products before formal launch. Capacity planning, optimize existing solutions and system resiliency.
  • Provide end-to-end governance and maintenance of all applications under the OSS platform and ensure customer expectations through agreed SLAs.
  • Maintaining network documentation and providing regular reports on network performance to management following standard policies, processes, and procedures

    • Qualifications

  • BSc in Engineering, Computer Science or related fields
  • Certification in PMP/ITIL is preferred

    • Experience Requirement

  • At least 4 year(s)

    • Experience Requirement

  • As per Company Policy

    • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    1

    Expired At

    April 1, 2023, midnight

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