Customer Care Executive

Diamond World Ltd. Dhaka

New 1 year, 5 months ago

Responsibility

  • Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.
  • Inform customers about our products and services. Use unique selling points to highlight our product features over the call.
  • Assist customers with product price and quality related issues. Take part in database related information entry whenever needed.
  • Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.
  • Meeting call targets every day and prepare report accordingly.
  • Assist in present and promote products using solid selling techniques to existing and prospective customers.
  • Work from the branches and assist customers to try our products if needed.
  • Any other duties assigned by the management if and when required basis.

    • Qualifications

  • Bachelor degree in any discipline
  • English medium background will be an added advantage.

    • Experience Requirement

  • At least 2 year(s)
  • The applicants should have experience in the following area(s):
    Call Center, Call Centre Supervision/ Management, Customer Care, customer care management, Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services, Monitoring and Reporting

    • Experience Requirement

  • Life & Health Insurance
  • Medical Allowance
  • Yearly Salary Review
  • Two Festival Bonuses on Gross Salary
  • Provident Fund
  • Leave Encashment
  • Snacks Bill

    • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    5

    Expired At

    Dec. 12, 2022, midnight

    ×

    Join Priyo

    Join Priyo to discover more contents

    We'll never share your email with anyone else.
    Forgot Password?
    or
    ×

    জয়েন প্রিয়

    আরো কন্টেন্ট দেখতে প্রিয়তে যোগ দিন

    or
    গুগল দিয়ে লগইন করুন
    সাইন আপের মাধ্যমে আপনি প্রিয়'র শর্ত ও নিয়মাবলী মেনে নিচ্ছেন

    ইতোমধ্যে প্রিয় তে যোগ দিয়েছেন? লগিন করুন