Telephone Operator (CC) - Administration Services

Sheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College কালীগঞ্জ (গাজীপুর)

New 1 year, 11 months ago

Responsibility

  • Ensure Answers incoming and places outgoing calls.
  • Directs call to patient Ward, Cabin, staff, or Services through the switchboard or PBX system.
  • Receives patient messages and delivers the same as required.
  • Provides information about Hospital services to patients.
  • Understand the telephone operator board or PBX switchboard operations.
  • Provides paging services for Hospital patients and employees.
  • Knows what action to take when an emergency call is required.
  • Assists in reporting telephone equipment or service complaints and problems.
  • Following telephone etiquette.
  • Join training or assist with training new telephone operators in the performance of job duties.
  • To be fully aware of and adhere to health and safety, fire, and any kind of threat procedures.
  • Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
  • Must be polite and courteous while answering the phone.
  • Open and close telephone functionality on the hospital office software.
  • Keep records of calls placed and received by all departments and record the call charges.
  • The update directory information on the office software is required.
  • Any assigned task from management.

    • Qualifications

  • HSC

    • Experience Requirement

  • At most 1 year(s)
  • Freshers are also encouraged to apply.

    • Experience Requirement

  • Medical allowance, Provident fund, Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Leave and other benefits as per Hospital Policy

    • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    Not specified

    Expired At

    June 1, 2022, midnight

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