প্রিয়.কম

Front Desk Executive

Praava Health Dhaka

New 2 years, 3 months ago

Responsibility

Job Title : Front Desk Executive

Level: TBC

Department : Operations

Location: Dhaka

Reporting To : Duty Manager

Dotted Reporting : Chief Operating Officer / Operations Manager Organization Description Praava Health envisions a network of quality, patient-centered one-stop outpatient health centers offering family doctors, including women`s health, outpatient department with visiting specialists, comprehensive diagnostic lab, including advanced imaging, and pharmacy.

Job Description:

Job Context:

Key Relationships:

Internal Relationships

Front office

Duty Manager

Housekeeper

Security

External

Patients / Customers

Advisor

Job Purpose:

The role of Front Desk Executive is to ensure overall customer service and to gain customer satisfaction of Out-Patient Areas. The purpose of the job is to provide assistance to consultants as well as patients in terms of consultation, investigation, procedure Billing etc. The FDE will be responsible for multitasking, cross functional customer care activities & should be available to work in flexible shifting hours. The role requires effective communication & good management skill to deal with diversified customer as well as provide guideline to valued customers in order to ensure service excellence

Qualifications

Graduation or Masters in any discipline.

Experience Requirement

Graduation or Masters in any discipline.

Employment Status

Full Time

Job Type

Experienced

No. of Vacancy

Not specified

Expired At

Feb. 15, 2022, midnight